Last Updated: 5/7/2025
Welcome to Elmas Office (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
By accessing our website or providing your information, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email, phone number, address, and ID/passport details (for transactions).
- Property Preferences: Desired location, budget, and property type.
- Technical Data: IP address, browser type, device information, and cookies (for website analytics).
- Communication Records: Emails, calls, or messages exchanged with our team.
2. How We Use Your Information
We use your data for:
- Providing real estate services (buying, selling, renting).
- Responding to inquiries and offering property recommendations.
- Improving our website and customer experience.
- Legal compliance and fraud prevention.
- Marketing (with your consent, e.g., newsletters or new listings).
3. Data Sharing & Disclosure
We do not sell your personal information. However, we may share it with:
- Authorized agents (for property transactions).
- Legal authorities (if required by Syrian law).
- Third-party service providers (e.g., website hosting, analytics) under confidentiality agreements.
4. Data Security
We implement industry-standard measures (encryption, secure servers) to protect your data. However, no online transmission is 100% secure—we cannot guarantee absolute security.
5. Your Rights
Depending on applicable laws, you may:
- Request access to or deletion of your data.
- Opt out of marketing communications.
- Withdraw consent (where applicable).
Contact us at [info@elmasoffice.com] to exercise these rights.
6. Cookies & Tracking
Our website uses cookies to enhance user experience. You can disable cookies via your browser settings, but some features may not function properly.
7. Third-Party Links
Our site may link to external websites (e.g., property listings). We are not responsible for their privacy practices.
8. Changes to This Policy
We may update this policy periodically. The latest version will always be posted here with the “Last Updated” date.